🏅How do I join Menova Rank? What does "Special care" mean?

In the dashboard: Guests & growth → Menova Rank. Turn it on and choose a discount (up to 30%) or a gift for each rank, with a max discount per order. Participating restaurants rank higher in the Menova directory with a "Rank perks" badge.

The discount applies automatically to a signed-in member’s order, and the same page shows your monthly return: orders from Rank members, their sales, the discount cost and your guests by rank.

The rank badge and founder number show next to the guest’s name in orders and on the kitchen screen. Seals (VIP, Verified, Critic, Ambassador) show according to the guest’s choice.

"Special care" = a seal holder who chose discretion: their name shows as "Distinguished guest". Serve them well without asking who they are, and never publicise or photograph their visit. Every time their order details are opened it is logged with the staff member’s name.