For customers
💌I received a gift — how do I collect it?
Open the link you received on WhatsApp to see your card and message.
Tap "Collect my gift" and verify your number with the code — only the owner of the number can collect it.
Choose "I'll arrive in…" or "I'm at the restaurant now", then show the pickup code to the staff.
Prefer another dish? Swap for one from the same restaurant and pay only the difference if it costs more.
Afterwards you can thank the sender or treat them back in one tap.
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Didn't find your answer? Contact us: WhatsApp · hello@menova.ae