Menova
Help center

For restaurants

🔑How do I hand over a pickup with the customer's code?

When the customer arrives, the order card shows "Arrived" with the car details for curbside.

Tap "Hand over", ask for the 4-digit code on their phone and enter it.

The code is deliberately hidden from the staff board so an order cannot be handed to the wrong person.

In exceptional cases the owner or manager can hand over without a code; this is logged under their name.

Related

Didn't find your answer? Contact us: WhatsApp · hello@menova.ae