🔁How do I win back guests who stopped coming?

Menova automatically spots loyal guests (2+ orders) who have been away for more than 30 days.

In "Win back guests" pick a discount and duration, and we create a unique code like BACK7K2P.

Send the offer to each guest with one tap from your restaurant's WhatsApp, or automatically to everyone if WhatsApp Business is enabled.

Offers go only to guests who opted in at checkout, every message includes a stop link, and the same guest isn't messaged again within 30 days.

Results show how many came back, how many orders and how much they spent — sales Menova brought back to you.